About Us
The story and vision of Otel Desk
Erkan ARANCI
Founder & Hotel Manager
8 years of tourism industry experience
Hello! I'm Erkan ARANCI. I've been working as a Hotel Manager in the tourism industry for 8 years. During this time, I've seen that one of the most critical points of hotel operations is guest communication.
Our guests ask for WiFi passwords at midnight, wonder about check-out times, want to know pool hours... And sometimes we receptionists can't even keep up with answering these simple questions. Especially during peak season, this situation leads to both staff stress and guest dissatisfaction.
"What if an AI answered these repetitive questions? What if our staff could focus on truly important matters?"
Otel Desk was born from this question. I started developing this project to minimize operational and communication process problems, reduce staff workload, and improve guest experience.
Our Vision
With Otel Desk, we want to digitalize and automate guest communication for every hotel in Turkey. Our goal is to enable hotel staff to focus on the real guest experience instead of dealing with routine questions.
Why Otel Desk?
- Industry Experience: With 8 years of hotel management experience, I know the real needs
- Turkey-Specific: Designed for the needs of Turkish hotels
- Easy to Use: No technical knowledge required, setup in 5 minutes
- Continuous Improvement: We constantly improve with feedback from hoteliers
Let's Work Together
We're ready to transform your hotel's communication processes!